Below, we answer many frequently asked questions about podiatry service at Best Feet Podiatry

What do podiatrists do?

Podiatrists are primary health care professionals who treat disorders of the feet and lower limbs. They also treat problems that the feet might cause elsewhere in the body – for example the knees, shins, thighs, buttocks and lower back. 

Podiatrists treat conditions resulting from bone and joint disorders such as arthritis. In addition they can offer soft tissue and muscular

pathologies and treat diseases that affect the neurological and circulatory systems. Podiatrists also treat nail and skin disorders of the

foot that may be primary or secondary in nature. 

At Best Feet Podiatry, we are proud to provide a hands on approach to treating your condition. We are registered with the NSW Podiatry

Registration Board, are members of the APODA (Australian Podiatry Association) and participate in continuous professional education and development.

Do I need a GP's referral?

No, you do not need a doctors referral to see a podiatrist.

The situations you will need to see the GP beforehand is if you are claiming through Medicare (Enhanced Primary Care plan), Department of Veteran Affairs. We liase closely with your GP if we feel you need to consult them.

Can medicare cover podiatry?

Medicare now can cover a portion of your fees if you are part of the Enhanced Primary Care (EPC) Program. This will need to be discussed with your GP. 

If you are classified as having a chronic medical condition (for example, diabetes) and you obtain an Enhanced Primary Care Plan (EPC) from your GP,  Medicare may pay for up to five-allied health visits annually.

Check with your GP and if you are eligible bring your EPC plan with you on your next visit.

Can my private health fund cover podiatry?

Yes. Private health funds can cover podiatry, depending on your level of cover. Your health fund will tell you about your personal entitlements to podiatry fees. 

Our HICAPS facility allows our clinic to claim directly from your private health fund at the time of your treatment. All you need to do is pay the gap.

How long are the treatment sessions for?

It may vary depending on the treatment types, but generally speaking, the first appointment usually takes 30 minutes. 

Follow-up appointments are usually between 20-30 minutes. Longer consultation (50 mins or more) is available on request.

What should I wear to my appointments?

Appropriate loose and comfortable clothing which exposes the area to be assessed and treated – preferably something that will allow us to see your feet and legs with ease.

What should I bring to my appointment?

Please bring any relevant investigation reports (e.g. X-ray, Scan, Reports, Referrals) if you have one . Otherwise, we can refer you to one.

Also bring footwear that you have been wearing (or wish to wear) and any previous orthotics if you would like us to reassess them for you.

What are the parking options?

Car park is available within the building dedicated to the patients.

Car park Entry on Rowe St side, near the corner of Blaxland Rd. Walk-in entry is also on Rowe St through carpark. For more details on car park, please refer to our Contact us page.

What is cancellation policy?

We understand that life can be unpredictable, and sometimes last-minute changes are unavoidable. However, we wanted to remind you of the impact of cancellations on our clinic and fellow patients. To ensure that everyone has access to the care they require, we kindly request your cooperation in managing your appointments responsibly. 

We recommend canceling or rescheduling your appointment at least 24 hours in advance whenever possible. This will allow us to offer your time slot to other patients in need of treatment and help avoid any inconvenience. If you need to cancel an appointment, we appreciate as much notice as possible, to allow us to offer the time to someone else. 

Repeated last minutes cancellations and missed appointments can have consequences, including potential penalty on your account. We want to work together to ensure the best possible care for all our patients.